Patient Billing Inquiries
For bills generated before 02/01/18 contact Comstar here
Comstar Ambulance Billing
8 Turcotte Dr. Rowley, Ma. 01969
1-800-488-4351
www.comstarbilling.com
Info@comstarbilling .com
For bills generated after 02/01/18 contact ProEMS here
ProEMS
PO Box 410326, Cambridge, MA 02141
1-800-653-3640
www.ProEMS.com
Contact@ProEMS.com
Patient Records
To request patient records please stop by the Hyannis Fire.
Address: 95 High School Rd. Ext. Hyannis, MA 02601
Hours: 8am – 4pm, Monday – Friday
EMS Supervisor: Michael Medeiros (EMS Supervisor)
Question? Call (508) 775-1300. Ask for EMS Supervisor Michael Medeiros.
HIPAA Policies
Form 8a: Detailed Notice of Privacy Practices
Form 8: Notice of Privacy Practices
Form 26: Procedure for Filing Complaints
Form 25: Patient Authorization
Form 21: Patient Request for Confidential Communications
Form 17: Patient Request for Restriction
Form 15: Patient Request for Accounting
Form 12: Patient Request for Amendment
Form 10: Patient Request for Access
EMS Equipment
Hyannis Fire Department uses the LifePak 15 Monitor:
The LIFEPAK® 15 monitor/defibrillator is the new standard in emergency care for ALS teams who want the most clinically innovative, operationally innovative and LIFEPAK TOUGH device available today. The 15 integrates Masimo Rainbow SET technology that monitors SpO2, Carbon Monoxide and Methemoglobin, includes a metronome to guide CPR compressions and ventilation’s and provides an option to escalate energy to 360J. An entirely new platform, the 15 is powered by Lithium-ion battery technology, incorporates the SunVue display screen for viewability in bright sunlight, and data connectivity to easily and securely collect and send patient information.
The LUCAS Chest Compression System is carried on the Hyannis Fire Department Ambulances:
The LUCAS™ Chest Compression System is a safe and efficient tool that standardizes chest compressions in accordance with the latest scientific guidelines. It provides the same quality for all patients and over time, independent of transport conditions, rescuer fatigue, or variability in the experience level of the caregiver. By doing this, it frees up rescuers to focus on other life-saving tasks and creates new rescue opportunities.